Inventory management for e-commerce and webshops with Exact Online
E-commerce is growing explosively, and with it the demands on inventory management. Webshop customers expect fast delivery, accurate stock information and a smooth returns process. For businesses using Exact Online as their ERP system, it is essential that the stock in the system exactly matches the actual stock in the warehouse. The Barcode Scan App helps e-commerce businesses deliver on this promise.
The challenges of e-commerce inventory management
Speed is everything: In the e-commerce world, speed is the norm. Customers expect delivery within 24 hours. This means orders must be picked, packed and shipped quickly and without errors. Every minute of delay in the warehouse translates directly into longer delivery times and dissatisfied customers.
Stock accuracy across multiple channels: Many e-commerce businesses sell through multiple channels: their own webshop, marketplaces like Amazon and eBay, and sometimes physical stores. All these channels draw from the same stock in Exact Online. An error in stock levels means overselling — selling products that are no longer available — resulting in cancellations and negative reviews.
High return rate: E-commerce has a significantly higher return rate than traditional retail. Returns must be processed quickly, inspected and booked back into stock in Exact Online. Slow returns processing means sellable products remain unnecessarily outside the available stock for too long.
Seasonal peaks: Black Friday, Christmas, summer sales — e-commerce businesses experience peaks where order volumes multiply. Processes that work at 50 orders per day break down at 500 orders per day. Scalability is essential.
Faster picking with the Barcode Scan App and Exact Online
The Barcode Scan App transforms the picking process for e-commerce businesses working with Exact Online:
Multi-order picking: With multi-order picking, you collect products for multiple orders in a single pass through the warehouse. The app groups all pick lines from Exact Online by storage location and optimises the walking route. After collecting, you distribute the products per order by scanning. This is ideal for webshops shipping tens to hundreds of orders daily.
Scan verification: During picking, you scan each product. The app automatically checks whether the correct item in the correct quantity is being picked according to the sales order in Exact Online. Wrong product? The app warns immediately. This prevents incorrect shipments — a crucial factor for customer satisfaction in e-commerce.
Pack and ship: After picking, the goods delivery is created in Exact Online. The app records which products have been packed and shipped, so the customer receives an accurate shipping confirmation and stock in Exact Online is updated immediately.
Returns processing with barcode scanning
An efficient returns process is indispensable for e-commerce. With the Barcode Scan App, you process returns quickly and accurately in Exact Online:
Scan the return product and the app automatically looks up the corresponding sales order in Exact Online. Check the condition of the product and register the return receipt. The product is immediately booked back into stock in Exact Online and is available for new sales. For damaged products, you can assign a different location or status.
This streamlined process ensures return products are sellable again within minutes, instead of waiting days for administrative processing.
Real-time stock for your webshop
The core of successful e-commerce inventory management is a stock level in Exact Online that exactly matches reality. Every scan with the Barcode Scan App is processed directly in Exact Online. This means the stock your webshop displays is always current. No more overselling, no more disappointed customers.
Goods receipt for e-commerce
When new stock arrives, it is essential to make it available for sale as quickly as possible. With the Barcode Scan App, you scan received products against the purchase order in Exact Online. Stock is updated immediately, so your webshop can display and sell the new stock right away.
Benefits for e-commerce businesses with Exact Online
- Faster order processing: Multi-order picking and optimised walking routes reduce processing time per order.
- Fewer errors: Scan verification prevents incorrect shipments and associated return costs.
- Accurate stock: Real-time synchronisation with Exact Online prevents overselling and stock shortages.
- Fast returns processing: Return products are sellable again within minutes in Exact Online.
- Scalable during peaks: The app scales during seasonal peaks without additional hardware investments.
Conclusion
E-commerce inventory management requires speed, accuracy and scalability — exactly what the combination of Exact Online and the Barcode Scan App delivers. From multi-order picking to returns processing, from goods receipt to real-time stock synchronisation: the app makes every warehouse process more efficient.
Ready to take your webshop logistics to the next level? Try the Barcode Scan App free for one month.